Frequently Asked Questions
Am I considered a distance seller?
“Distance communication” is as defined in Article 2(4) of Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts or, as appropriate, means sales and marketing services by electronic communication, voice telephony services, including telesales and telemarketing or non-electronic direct marketing services, including mail order;
Including by means of distance communication –
(i) manufactures and sells electrical and electronic equipment under his or her own brand,
(ii) resells electrical and electronic equipment produced by other suppliers under his or her own brand,
(iii) imports electrical and electronic equipment on a professional basis into the State,
(iv) exports electrical and electronic equipment on a professional basis from the State to another Member State of the European
(v) distributes electrical and electronic equipment from a producer who is deemed not to be registered under the provisions of article 12(2).